Terms of Service

1. Acceptance of Terms

By accessing our website, purchasing our services, or engaging with RoyalAdvisors in any capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy and Refund Policy. If you do not agree to these Terms, you must not use our services.

These Terms constitute a legally binding agreement between you ("Client," "you," or "your") and RoyalAdvisors ("we," "us," or "our").

2. Services Provided

RoyalAdvisors provides digital marketing and technical services, including but not limited to:

• Social Media Management (SMM)
• Targeted Advertising (Meta, Google, TikTok)
• Search Engine Optimization (SEO)
• Email Marketing
• Marketing Analytics
• User-Generated Content (UGC) Production
• 3D Engineering Modeling
• Technical Documentation Review
• IoT Systems Setup

Service details, deliverables, timelines, and pricing are outlined in individual service agreements or proposals provided to clients.

3. Eligibility

To use our services, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction
• Have the legal authority to enter into binding contracts
• Provide accurate and complete information during registration and service engagement
• Comply with all applicable laws and regulations

We reserve the right to refuse service to anyone for any reason at our sole discretion.

4. Account Registration and Security

When you create an account or engage our services, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access or security breaches
• Accept responsibility for all activities that occur under your account
• Not share your account access with third parties

We are not liable for any loss or damage arising from your failure to maintain account security.

5. Payment Terms

5.1 Pricing and Fees

Service pricing is outlined in your service agreement or on our website. All prices are in USD unless otherwise specified. We reserve the right to modify pricing with 30 days' notice to existing clients.

5.2 Payment Methods

We accept payment via credit card, debit card, bank transfer, and other methods as specified. Payment processing is handled securely through third-party payment processors.

5.3 Billing Cycles

• Monthly Services: Billed on a recurring monthly basis on the date of initial purchase
• Project-Based Services: Payment terms are outlined in the project proposal (typically 50% upfront, 50% upon completion)
• Annual Services: Billed annually with potential discounts for upfront payment

5.4 Late Payments

Late payments may result in service suspension. A late fee of 5% per month may be applied to overdue balances. We reserve the right to pursue collection for unpaid invoices.

5.5 Taxes

Prices do not include applicable taxes, duties, or fees. You are responsible for all taxes associated with your purchase.

6. Client Responsibilities

To ensure successful service delivery, you agree to:

• Provide timely access to necessary accounts, platforms, and resources
• Supply accurate information, materials, and content as required
• Respond to communications and requests within reasonable timeframes
• Review and approve deliverables within specified revision periods
• Comply with platform policies (Meta, Google, TikTok, etc.)
• Ensure all provided content is legal, accurate, and does not infringe on third-party rights

Failure to fulfill these responsibilities may result in project delays, additional fees, or service termination.

7. Intellectual Property Rights

7.1 Client-Provided Materials

You retain ownership of all materials, content, and intellectual property you provide to us. By providing materials, you grant us a non-exclusive license to use them for the purpose of delivering services.

7.2 Deliverables

Upon full payment, you receive ownership rights to final deliverables created specifically for you (graphics, content, reports, etc.). We retain the right to use work samples in our portfolio unless otherwise agreed.

7.3 RoyalAdvisors Property

All methodologies, processes, tools, templates, and proprietary systems used by RoyalAdvisors remain our exclusive property. You may not reproduce, distribute, or reverse-engineer our proprietary methods.

7.4 Third-Party Content

Some deliverables may include third-party licensed content (stock photos, fonts, software). You are responsible for complying with applicable licenses.

8. Service Guarantees and Limitations

While we strive for excellence, you acknowledge that:

• Digital marketing results depend on numerous factors beyond our control
• We do not guarantee specific outcomes, rankings, traffic, or revenue
• Platform algorithms, policies, and market conditions may change without notice
• Third-party platforms (Meta, Google, TikTok) may reject or suspend campaigns
• SEO results typically require 3-6 months to materialize
• Past performance does not guarantee future results

We commit to applying industry best practices and making reasonable efforts to achieve your goals.

9. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the business relationship. This includes:

• Business strategies and marketing plans
• Financial information and pricing
• Customer data and analytics
• Technical specifications and documentation
• Trade secrets and proprietary methods

Confidentiality obligations survive termination of services and remain in effect indefinitely unless information becomes publicly available through no fault of the receiving party.

10. Service Modifications and Termination

10.1 By Client

You may cancel services at any time with written notice. Cancellation terms are subject to our Refund Policy. Monthly subscriptions can be cancelled with 7 days' notice before the next billing cycle.

10.2 By RoyalAdvisors

We reserve the right to suspend or terminate services if:

• You violate these Terms of Service
• Payment is not received within 15 days of the due date
• You engage in fraudulent, illegal, or unethical activities
• You fail to provide necessary cooperation or materials
• Continuing service would harm our reputation or violate laws

10.3 Effect of Termination

Upon termination, you remain responsible for all fees incurred up to the termination date. We will provide completed work and transfer ownership of deliverables as outlined in your agreement.

11. Limitation of Liability

To the maximum extent permitted by law:

• RoyalAdvisors is not liable for indirect, incidental, consequential, or punitive damages
• Our total liability is limited to the amount you paid for services in the 12 months preceding the claim
• We are not responsible for losses resulting from third-party platform actions, algorithm changes, or market conditions
• We are not liable for damages caused by your failure to follow recommendations or provide accurate information
• Force majeure events (natural disasters, pandemics, government actions) excuse performance obligations

12. Indemnification

You agree to indemnify, defend, and hold harmless RoyalAdvisors, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your violation of these Terms of Service
• Your violation of any laws or third-party rights
• Content, materials, or information you provide
• Your use of our services or deliverables
• Disputes between you and third parties

13. Dispute Resolution

13.1 Informal Resolution

Before initiating formal proceedings, parties agree to attempt good-faith negotiation to resolve disputes.

13.2 Arbitration

Any disputes that cannot be resolved informally shall be settled through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration will take place in New York, NY.

13.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive the right to participate in class actions or collective proceedings.

14. Governing Law

These Terms are governed by the laws of the State of New York, United States, without regard to conflict of law principles. You consent to the exclusive jurisdiction of courts located in New York, NY for any disputes not subject to arbitration.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Material changes will be communicated via email to active clients. Your continued use of services after changes constitutes acceptance of the updated Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, and any service-specific agreements, constitute the entire agreement between you and RoyalAdvisors and supersede all prior communications and proposals.

18. Contact Information

If you have questions about these Terms of Service, please contact us: